/ 01 Challenge
Challenge
Coordinating installation visits and technicians ran with no connection between the ERP and the notifications going out to the customer and the technician.
/ 02 Approach
Approach
Scheduling, WhatsApp notifications and technician information connect to Odoo in one process. Each technician receives the details of their visit.
/ 03 Results
Results
In use since April 2026. Scheduling, customer notifications and technician information are part of one process.